Returns & Exchanges Policy

At Luxurious Interiors, we want you to love your purchase. If for any reason you are not completely satisfied, we are happy to assist with a return or exchange in accordance with the policy below.

Returns

• Most regularly stocked merchandise may be returned within 30 days of purchase for a refund to the original form of payment.
• Returned merchandise must be unused and in original condition.
• Returned merchandise must be accompanied by the original receipt or order confirmation.
• Returned merchandise should include original packaging when applicable.
• Items returned after 30 days may be eligible for store credit at our discretion.

Online Orders

• Online purchases may be returned by mail or in person at our Venice Island store.
• Original shipping charges are non-refundable.
• Customers are responsible for return shipping costs unless the item was received damaged or an error was made in fulfilling the order.

Exchanges

• We are happy to exchange eligible merchandise within 30 days of purchase, subject to product availability.

Damaged or Incorrect Items

• If your order arrives damaged or you receive an incorrect item, please contact us within 5 days of delivery.
• Please retain all original packaging and provide photographs of the item and packaging so we may assist you promptly.

Non-Returnable Items

• Custom or special-order merchandise
• Personalized items
• Final sale merchandise
• Gift cards
• Food and consumable products
• Seasonal merchandise purchased after the applicable holiday or season
• Merchandise damaged through normal wear, misuse, or improper care

Oversized Items

• Oversized items may be subject to special return conditions and restocking fees. Please contact us prior to purchase with any questions.

Store Credit & Exceptions

Our goal is to provide exceptional service. We reserve the right to make reasonable exceptions for our valued customers when circumstances warrant.

Questions?